Premium Helpdesk Services
With CaseX, help is always near. Our experts can teach you how to use your device, fix unexpected problems, and make your technology work for you.
Solve your problems remotely
Our expert technicians can connect to your device remotely and fix issues without you having to lift a finger.
Your device used to be a cheetah. Now it’s a snail climbing uphill. You know your device can run faster. So let our experts give it a tune-up that will have it running like it’s fresh out of the box – or better.
Don’t wait With a faster device, you’ll spend less time waiting and more time doing what you love. We’ll figure out what’s really going on under the hood and tune up your device to its maximum potential.
Help with any device, at any time
We provide 24/7 support to accommodate your schedule.
experts can help with any device from any brand, Whether it’s setting up a wireless network, printer or learning how to back up your pictures, We’ve got your back.
Ensure that you’re safe & secure We’ll remove any viruses affecting your computer, and make sure they never come back with antivirus software and other preventative measures.You’ve opened the box. Now what? Why spend hours training and tweaking a new device? Our SmartFriend specialists will guide you step-by-step. And they’ll even show you tips and tricks that only experts know.
Just one call Our experts will help set up your device on the first call. So you can hit the ground running.
A smooth transition We’ll help you transfer any or all of the data from your old device to your new device.
Love your device There’s nothing like the feeling that you really understand your new laptop, tablet, or smartphone.
Ensure that you’re safe & secure We’ll remove any viruses affecting your computer, and make sure they never come back with antivirus software and other preventative measures.
We work with organizations around the world, in every industry, in the public and private sectors, and of every size, from startups to the Fortune Global 500. Our customers include global money center banks and other leading financial services firms, manufacturers, healthcare and life sciences organizations, Internet service and telecommunications providers, airlines and transportation companies, educational institutions, and public sector agencies.