Premium Onsite IT Services
CaseX Support Services
Technology powers your business. CaseX Support powers your technology.
CaseX Services Today, every business needs a technology partner. Make yours CaseX Services.
A full range of managed services solutions tailored to your business From fixing your equipment to retrieving mission-critical data, CaseX services has you covered – around the globe, 24/7. Discover the many ways our services can help protect your investment, solve business challenges, and stay focused on reinventing your business.
We provide professional technology support services to keep your business running smoothly, Complete IT services / outsourcing and or augment existing IT personnel.
We cover all aspects of business technology (Servers, Network, Software, etc), Technical support, planning, purchasing, evaluation, management, Professional, Experienced, Timely, Reliable.
With our on-demand IT support plans you get:
With a reliable support team at your constant disposal, your worries are gone and you can put your attention back on your business.
Not all IT Service firms are created equal. Thanks, to our superior support team, with the proper tools, providing services in an efficient and timely manner. Our technical knowledge and skillsets are simply unsurpassed. Below is a summary of the breadth of technology services we provide:
Hardware From servers to laptops, to network switches and routers, we are experts in mapping the approprate hardware to your needs in a budget friendly manner. Whether you need a stardard server, high speed SAN storage, a network firewall upgrade, or a high speed color printer, we will work with your team to understand your needs/requirements and provide effective solutions to enable a competitive advantage. (Servers, SAN, NAS, Routers, Switches, WAP, Workstations/Laptops, Printers, Scanners, etc.)
Software We are highly skilled in navigating the marketplace to insure your business needs are fulfilled with the proper software soltion. We also help to insure software maintenance fees are in orders as well as proper licensing. As an CaseX partner we install asset tracking software enabling accurate counts/reports of all installed software. (Operating systems, Databases, Virtulization, Anti-virus, Web management, Accounting, ERP, CRM, Asset Tracking, Graphics, CAD, etc.)
Network Services Many IT professionals understand the basics of networking. However very few truly understand networking architecture and thus are limited in terms of network design and troubleshooting. At CaseX we understand networks, and are experts in maintaining and troubleshooting network performance issues. Wether you require WAN connectivity for remote offices or simply need your small office network to run optimally, CaseX can support your networking needs. (LAN, WAN, TCP/IP, DNS, DHCP, MPLS, NAT, VLANS, WAP, Routers, Switches, VPN, etc.)
Backup/Recovery Is your data secure? Did you know a simple copy of your data each day is not considered a true backup. Can you operate effectively without some of your systems? How long can your business be down in the event of an emergency? These are all important questions when considering the effectiveness of your backup and disaster recovery plan. In today's cloud enabled world, effective backups need not be expensive. The key is the implementation of a backup/recovery strategy that fits your needs and tolerance timeframes.
Technology Guidance New technologies are continually coming to light. Some are fads and some prove to be of high value. Is the cloud the next great technology boom or is it simply a storm on the horizon with over marketed expectations? Certainly, proper utilization of new technologies can/do provide added value and competitive advantage. The Cloud is no exception. The question is, how does this all relate to your company? Given our experience in business IT, we are experts at matching the right technology to fit/benefit your business needs. As your technology partner, CaseX will help you navigate new technologies and insure they are utilized in your best interest.
Technology Management As your technology partner, we are available to effectively manage your technology to maximize availability as well as protect your technology investment. With proper regular maintenance and infrstrastructure configuration, you can insure your employees remain productive as well as leverage your stability as a competitive edge. Technology mangement is much more than installing updates on servers, it goes beyond the standard security models, it is more about insuring the contuinuity of your business and the ability to rely on your technology.
Cybersecurity & IA Services including continuous monitoring, cloud security, operational and risk management for enhanced protection.
We work with organizations around the world, in every industry, in the public and private sectors, and of every size, from startups to the Fortune Global 500. Our customers include global money center banks and other leading financial services firms, manufacturers, healthcare and life sciences organizations, Internet service and telecommunications providers, airlines and transportation companies, educational institutions, and public sector agencies.